FAQ
1. How does the subscription work?
You pay a fixed monthly fee of $30 that includes unlimited home internet service and the device needed to connect.
2. Is the device free?
The device is included with your subscription, but it is not free. It remains the property of Kliving LLC and when you cancel your service, it must be returned.
3. How fast is the internet?
Speeds vary by location, but you’ll get unlimited 4G/5G home internet suitable for streaming, working, and learning online.
4. When will I be billed?
Your 100% refundable first month bill is due when you sign up. All future subscription will be charged on the same date each month.
5. Do you offer a free trial?
Yes. You get a 30-free trial. If you’re not happy with the service, you can cancel within the first 30 days and return the device, and we will refund your first payment of $30!
6. Can I cancel for any reason?
Yes, We have no long-term contract. If you are not satisfied with HomeWiFI30, you can cancel anytime and return the equipment in good condition.
7. What payment methods do you accept?
We accept major credit/debit cards and we are adding more payments methods.
8. What happens if my payment fails?
We’ll notify you and retry the payment. If it continues to fail, your subscription may be paused until payment is completed.
9. When do I get refund if I cancel within first 30 days?
If you cancel within 30-day free trial, we will refund your first payment of $30 after receiving the device in good condition.
10. What happens if the device is damaged or not working?
Contact our customer service, and we will send you a replacement device at no cost.
11. What if I don’t return the device after cancellation?
A non-return fee of $250 equal to the replacement cost of the device will be charged.
12. How do I arrange return?
Visit www.homewifi30.com/returns or Contact customer service at [email/phone number] to receive:
- Return Authorization
- Shipping Label
13. How do I contact support?
If you have questions or run into issues, please contact our support team at 1 888 416 1068. You can also email customersupport@kliving.org
30-Day Risk-Free Trial
Try HomeWifi30 for 30 days with zero risk.
If you’re not satisfied, simply return the device — Free shipping including return.
About Us
Connecting Homes. Empowering People.
At HomeWifi30, we believe everyone deserves access to reliable, affordable internet — no matter their credit history, income, or location. In today’s world, internet access isn’t a luxury — it’s a necessity for learning, working, staying in touch, and enjoying life at home.
Our Mission
We partner with individuals and organizations who share our goal: to make essential goods and services affordable for families and individuals with limited budgets. Whether you have no credit history or are considered “high risk” by traditional credit standards, we work to ensure you have fair, affordable access to the tools you need.
We know that those with less shouldn’t have to pay more for the basics. That’s why we’ve built a model that puts people first — removing unnecessary barriers like credit checks, long contracts, or hidden fees.
Why We Do It
We believe in the power of trust. We see our customers as Promise Keepers — people who are willing to commit and follow through. Your commitment allows us to continue growing and expanding access to high-speed internet, so more families can live, learn, work, and thrive.
Our Partners
We, KLiving, proudly work alongside Mission Telecom and Lumoon Vision, two nonprofit organizations dedicated to serving underserved communities. Together, we deliver more than just internet service — we deliver opportunity.
Why Is It Important?
We know reliable internet changes lives.
That’s why we’ve partnered with organizations like Mission Telecom and Lumoon Vision to bring affordable connectivity to households that have been overlooked by traditional providers.