Technical Support & Replacement

Our tech support team will contact you shortly to see if we can help get you back online.

If we cannot resolve the issue:
  • We will ship a replacement device (1-2 days).
  • You will receive an RMA # and Return Label via email.
  • Follow the included instructions to return your current device.

Why Is It Important?

We know reliable internet changes lives.
That’s why we’ve partnered with organizations like Mission Telecom and Lumoon Vision to bring affordable connectivity to households that have been overlooked by traditional providers.